Return Policy
Our Happiness Guarantee
- Returns accepted within 1 year
- Items must be unused and in like-new condition
- Books sold in sets must be returned as a complete set
- Refunds issued within one week after we receive the return
We want every child to love their reading experience. If you are not 100% satisfied with an item purchased directly from our website, you may return it within one year of purchase for a refund.
Items must be unused and in like-new condition. Books sold as part of a set must be returned as a complete set.
We will reimburse the original purchase price to your original method of payment whenever possible. If that isn’t possible, we will issue a refund by check. Shipping costs are not refundable.
If your order was placed through a school, scholarship, grant program, or another organization, the refund will be issued directly to the original ordering entity.
Products purchased from one of our retail partners must be returned to that retailer and are subject to their return policies.
Have Questions?
How do I return an item?
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Email us at hello@beautifulbooks.com and let us know which items you would like to return. We’ll provide instructions for completing the return.
What if I receive a damaged or incorrect item?
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Please email us at hello@beautifulbooks.com with your order number and we’ll make it right.
When will I receive my refund?
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Refunds are typically issued within one week after we receive the return.
Can I make an exchange?
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The fastest way to ensure you get what you want is to return the item. Once the return is accepted, you can place a new order for the item you’d like instead.
Special notes for schools, libraries, and retailers
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Sales to schools, libraries, and retailers are not returnable except in the case of damaged items.
Please inspect your order upon receipt and contact us immediately if an item is defective, damaged, or incorrect. Claims must be made within 10 days of delivery.
Questions? Email us at hello@beautifulbooks.com. We’re happy to help!
